Privacy Policy

At Tickets in Rome, we care about the privacy of your data and are committed to protecting it. We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. The privacy policy we share is subject to terms and conditions, available here for review: https://ticketsinrome.com/terms-and-conditions/

This Privacy Policy explains what information we collect about you and why, what we do with that information, and how we handle that information. Throughout this policy, when we write “Tickets in Rome” or “we” or “us,” we’re referring to Tickets in Rome, and our subsidiaries and other affiliates.

1. What is the scope of this policy?

In order to conduct our business operations and activities, such as making and maintaining trip bookings on behalf of our clients, we must collect, utilize, and disclose personal information. With numerous physical, technological, and procedural measures, we are fully dedicated to preserving the privacy and security of personal information.

For the purposes of the General Data Protection Regulation (“GDPR”), we take the position of “data processor” or “data controller” for any personal information you give to us in the course of our interaction. The precise role played is determined by the circumstances of our connection with you and the aim of the personal information processing. If you do not provide us with your personal information, or if you withdraw a consent that you have provided under this Policy, it may impair our ability to offer you services.

2. Personal Information We Collect

We only collect personal data in compliance with local data protection law. When you interact with our Site, Software, and/or Services, we gather information that can be used to identify you (“Personal Data”). Some information is stored in such a way that it cannot be traced back to you (“Non-Personal Data”).

You freely provide us with Personal Data when you browse our site or purchase a tour, including:

• Name
• Email address
• Telephone number
• Address

3. Other Information we collect

We automatically log certain information regarding the devices you use to access Tickets in Rome:

• Geographical Location: Identified by an IP address or equivalent identifier.
• Log Data: Browser type, settings, date/time of usage, and cookie data.
• Usage Information: Information on how you interact with the Tickets in Rome Site and Services.

4. How do we use your personal information?

We process your information to:

• Provide, improve, and develop the Services.
• Create a trusted and safer environment.
• Provide a personalized experience and improve marketing.
• Fulfill our role as an agent for travel service providers (e.g., booking your specific tour).

5. Information Access and Disclosure

We do not sell or trade your personally identifiable information. We may share information with:

• Trusted Third Parties: Who assist in operating our website or conducting business, under strict confidentiality agreements.
• Travel Service Providers: To facilitate the specific services you have booked.
• Legal Compliance: When required by law or subpoena.

6. Cookie Policy

Cookies are small files stored on your hard drive that help us:

• Make the website work as expected.
• Remember your settings between visits.
• Improve site speed and security.

Note: You can adjust your browser settings (Chrome, Firefox, etc.) to delete or block cookies, though some parts of the Tickets in Rome site may not load correctly without them.

7. Third-Party Widgets

Our site may use third-party applications. Your interaction with these widgets is governed by the privacy policies of the companies providing them.

8. Tracking Pixels

We use pixels to track user traffic patterns. While these cannot be disabled directly, they often rely on cookies to function; deleting cookies will impair their tracking ability.

9. Data Storage and Security

• Storage: Data is housed and accessible in our Central Data Center.
• Retention: We erase data when it is no longer required, subject to legal or regulatory retention periods.
• Security: While we use commercially acceptable means to protect your Personal Information, no method of electronic storage is 100% secure.

10. Can I delete my Personal Data from Tickets in Rome?

Please write an email to support@ticketsinrome.com with your name, email address, and phone number to request removal. We will require identity verification before processing the request.

11. Children’s Online Privacy Protection

We comply with COPPA. Our Service does not address anyone under the age of 18. If we discover a child under 18 has provided us with Personal Information, we will delete it immediately.

12. Changes to this Privacy Policy

We may update this policy from time to time. We will notify you by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

13. Contact Information & Feedback

If you wish to modify, correct, or delete your personal information, please contact us at support@ticketsinrome.com.

For our full contact info, visit: https://ticketsinrome.com/contact/